• Credit Manager

    Job Locations US-CT-Orange
    Posted Date 6 days ago(7/9/2018 10:26 AM)
    Job ID
    # of Openings
  • Job Summary

    Reporting to the Director of Credit and Collections, this position has primary responsibility for credit and collection activity of the Company.  This includes periodic reviews of existing accounts and assessment of potential customers, optimizing the challenge to minimize bad debt while maximizing sales.

    Major Responsibilities

    • Prepare bi-monthly accounts receivable aging reports for management review
    • Conduct bi-monthly meetings with collection analysts for account review
    • Analyze and determine credit lines for all new accounts via credit reports and credit references for new account set up
    • Negotiate payment terms with delinquent accounts via phone and e-mail
    • Identify accounts requiring collection activity or legal action and coordinate collections with third party contractors
    • Reconcile and maintain customer sales tax certificates for assigned accounts
    • Familiarity with mechanics liens and bond claims
    • Review and approve lien waivers
    • Reconcile account transactions, initiate credits and adjustments to customer accounts within policy limits
    • Review and modify sales tax codes by location as required to ensure accurate billing of customer tax rates for all state audits
    • Prepare annual bad debt reserve for CFO approval
    • Designates and recommends write off of non collectible accounts
    • Designates and refers delinquent accounts to collection agencies and for legal action
    • Handle all transactions with credit reporting agencies
    • Make occasional visits to customers with credit issues
    • Supervise and train staff of credit analysts. Prepare and deliver performance evaluations. Mentor and coach as appropriate
    • Manage remote credit team.
    • Other duties as assigned

    Minimum Requirements

    • Bachelor’s Degree in Business or Finance
    • Minimum 3-5 years as a credit manager, preferably in the construction industry in a distribution environment
    • Demonstrated leadership ability
    • Excellent analytic abilities for account reconciliation
    • Ability to understand customer financial statements
    • Ability to work independently, prioritize work and perform multiple tasks
    • Must have excellent time management skills
    • Must be proficient on the FACTS or similar software as well as Outlook, Word, Power Point and Excel
    • Demonstrated organizational skills and attention to detail
    • Must be able to assume increased responsibility in a rapidly changing environment including acquisitions
    • Excellent communication skills including speaking, reading and writing in the English language.
    • Must have excellent customer service skills and demonstrate a customer service mindset when dealing with internal and external customers.


    Essential functions:

    • Ability to review and interpret computer images and written documents
    • Analytical ability including basic math skills
    • Ability to listen to and interpret customers needs
    • Communication skills including speaking, reading and writing


    Additional Comments:


    Must be able to work a flexible schedule, including weekends during audit preparation.  Excellent attendance, punctuality and customer service mindset are required. Approximately 10% travel



    Colony Hardware is proud to be an Equal Opportunity Employer and encourages applications from women, veterans and minorities.


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