• Cash Applications Associate

    Job Locations US-MI-Grand Rapids
    Posted Date 1 month ago(1 month ago)
    Job ID
    # of Openings
  • Job Summary

    Reporting to the Credit Manager, this position has primary responsibility for the accurate application of cash, checks, and credit card payments to the appropriate customer accounts for posting to Accounts Receivable and the General Ledger.

    Major Responsibilities

    • Receives checks for sales from either the branch stores or from customers with trade accounts.
    • Scans checks daily into Receivables Edge for deposit in the company lockbox.
    • Utilizing Receivables Edge Web access system, posts checks to individual customer accounts in FACTS system.
    • Accepts cash, COD’s, credit card payments and checks from the branch stores.
    • Balances cash from the stores through proper entries of various credit cards, checks and cash sales into the Excel spread sheet.
    • Occasionally handles customer inquiries regarding credit card account issues, often providing copies of credit card transactions.
    • Interacts with branch personnel on a regular basis to answer questions regarding missing paperwork, cash amounts, etc. Identifies cash overages and shortages.
    • Reconciles credit card issues such as double charges. Tracks appropriate charge and works with account representative to correct error.
    • Posts non-accounts receivable money to the correct General Ledger account. Prepares misc. income report of these monies once per month for the Controller. (Rebates, sale of vehicle, etc.)
    • Applies customer wires of money that is directly deposited into the bank.
    • Investigate returned checks, determining original posting location and collector.  Re-deposit or turnover to collections as directed. Returned checks go back onto customer account.
    • Occasionally assists with the opening of mail, coding of checks
    • Must be willing to work additional hours as necessary to accommodate deadlines & objectives of the department
    • Other duties as assigned

    Minimum Requirements

    • High school diploma or equivalent.  
    • Minimum one year A/R or cash application experience.
    • Ability to work independently, prioritize work and perform multiple tasks
    • Must have excellent time management skills
    • Must be proficient on the FACTS or similar software as well as Outlook, Word, Excel
    • Demonstrated organizational skills and attention to detail
    • Excellent communication skills including speaking, reading and writing in the English language.
    • Must have excellent customer service skills and demonstrate a customer service mindset when dealing with internal and external customers.


    Essential functions:

    • Must be able to lift boxes up to 20 lbs.
    • Ability to review and interpret computer images and written documents
    • Analytical ability including basic math skills
    • Ability to listen to and interpret customers needs
    • Communication skills including speaking, reading and writing

    Equipment Used:

    • Computer
    • Telephone, fax machine, scanner
    • Copier
    • Calculator

    Additional Comments:


    Must be able to work a flexible schedule.  Excellent attendance, punctuality and customer service mindset are mandatory.



    Colony Hardware is proud to be an Equal Opportunity Employer and encourages applications from women, veterans and minorities.


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