• Territory Account Manager

    Job Locations US-FL-Jacksonville
    Posted Date 2 weeks ago(1/7/2019 9:22 AM)
    Job ID
    # of Openings
    Outside Sales
  • Job Summary

    Bernie's Tool and Fastener, a division of Colony Hardware is seeking a Territory Account Manager to join our team. Reporting to the Branch Manager, the Territory Account Manager has primary responsibility for growing sales by increasing the breadth and depth of products and services that existing customers buy from Colony, and by finding new customers through referrals and prospecting.  Success in this position requires constant and consistent contact with decision makers at contractor’s offices and jobsites by telephone and in person. Is expected to broaden our product offering at target accounts by leveraging existing successes and making the customer aware of our unmatched customer service and delivery capabilities.   

    Major Responsibilities

    • Uses organizational and time management skills to maximize the number of effective customer “touches” per day.
    • Effectively communicates and convinces potential buyers why to buy from Colony instead of the competition.
    • Dedicate after hour time to learning the features, benefits and applications of our products by participating in sales and product training events and Evergreen online and off site training modules. Put this training to use by incorporating hands on product demonstrations in the field as a regular part of the sales process. 
    • Utilize our vendor/supplier representatives on a consistent basis to grow sales by making joint selling calls.
    • Use the Colony CRM system as a tool to record daily activities and facilitate transaction follow up.
    • Use sales analytics tool regularly to identify selling and product opportunities for growth.
    • Develop a strong and positive working relationship with the inside sales team.
    • Demonstrate a strong sense of urgency in following up on quotes and leads.
    • Regular and accurate communication with Branch or General Manager is essential to success.  Large potential customers, quotations, problems and opportunities need to be communicated immediately and accurately.
    • Demonstrate the ability to cultivate and build customer relationships where success is defined as Colony being the first and only phone call when ordering tools, supplies, and safety products. Build these relationships through sales professionalism and skill, while enhancing them by spending time with our customers outside of the work environment.
    • Take the initiative to intercede and resolve issues related to problems with orders and/or customer accounts receivable collections.
    • Demonstrate the ability to do group presentations either for products or prospective customers

    Minimum Requirements

    • High school diploma or equivalent. College degree in Business disciplines preferred.
    • Minimum of 2 to 3 years of successful outside sales experience, preferably selling similar products
    • Valid driver’s license. Driver’s record must show a record of sustained safe driving.
    • Excellent communication skills including speaking, reading and writing in the English language.
    • Proficiency in use of computer include all Microsoft programs (Outlook, Word, Excel, Power Point)

    Essential functions:

    • Ability to enter and exit transportation vehicle several times per day
    • Ability to lift up to 75 lbs.
    • Ability to physically navigate construction sites which may have irregular or unfinished surfaces
    • Physical dexterity for use of computer and demo equipment
    • Ability to review and interpret computer images and written documents
    • Analytical ability including basic math skills
    • Ability to listen to and interpret customers needs
    • Communication skills including speaking, read and writing


    Equipment Used:

    • Laptop computer or tablet, keyboard and mouse
    • Telephone, smart phone and fax
    • Demo equipment including power tools and safety products


    Additional Comments:


    Must be able to travel long distances to meetings, seminars, training sessions and customer calls.  May also require occasional overnight trips.  Excellent attendance, punctuality and a customer service mindset are mandatory.


    Colony Hardware is proud to be an Equal Opportunity Employer and encourages applications from women, veterans and minorities.


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